i-Dream Application Guide
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Yahoo! BB
+ What's YahooBB?
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How to Apply
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NTT Telephone Users
Switching to YahooBB from another ADSL carrier
Non-NTT Users
Receiving your modem


Application Steps for NTT phone users

The whole process usually takes 10 to 14 days.
  1. Visit i-Dream homepage and fill out the application form (English Instruction).
  2. Yahoo BB sends you a letter indicating the connection date. The connection is done within the NTT telephone exchange. You don't have to stay home.
  3. You will receive a modem on the connection day. Connect the modem and enjoy the Internet.

Application Steps for another ADSL users

Yahoo BB can connect the Internet without any blank period even if your NTT line is occupied by another ADSL carrier at the moment. Simply notify Yahoo BB of the exact disconnection date for the current ADSL. (Two weeks advance notification is required)
  1. Visit i-Dream homepage and fill out the application form. (English Instruction)
  2. Cancel your current ADSL service and obtain the following information from your current provider(See Note1).
    -Disconnection Date(See Note2)
    -Name of your current ADSL carrier(See Note3)
  3. Call Yahoo BB Information Center at least two weeks before the disconnection date and hand over the information mentioned above.
  4. Yahoo BB connects their Internet line on the day your current ADSL is disconnected. Everything will be done within the NTT telephone exchange. So you don't have to stay home.
  5. You will receive a modem on the connection day. Connect the modem and enjoy the Internet.
Or if you know the disconnection date already, you can fill out the designated section on the application form.
Note1: Most of the Internet service providers(ISP) cancel your account at the end of each month. So it is ideal to notify your provider of cancellation at the beginning of each month in order to give Yahoo BB enough time to arrange the connection. Remember that at least two weeks advance notification of the disconnection day is required in order to avoid unnecessary blank period.
Note2: Cancellation date and the actual disconnection date are usually different. Most of the Internet service providers cancel your contract at the end of each month but actually disconnect the line in the following month. Yahoo BB can not connect their ADSL as long as another carrier occupies your NTT line. Make sure to obtain the ACTUAL DISCONNECTION DATE (NOT account cancellation date ) from your current provider.
Note3 Internet Service Provider(ISP) and ADSL carrier are usually different. ISPs usually use one of the three major ADSL wholesalers indicated below.

Application Steps for Non-NTT users

The process usually takes 3 to 4 weeks.
  1. Go to i-Dream Homepage and follow the instruction.
  2. Yahoo BB sends you a letter indicating the installation date. Note: An NTT contractor visits your house to install your Yahoo BB line. If you are not able to stay home on the installation day. call Yahoo BB Installation Support Center -0120-975-330 (ext.1)- to arrange another date. The center is available in Japanese language only. But if you insist for an English speaking representative, they may be able to find somebody who speaks English.
  3. An NTT contractor visits your house on the installation date. You will also receive a modem on the same day by a courier express. Connect the modem and enjoy the Internet.

Modem Delivery

You will receive your modem on the connection day probably by Sagawa Express. If you are not at home, they will leave you a "Message of Non-Delivery" slip. Call Sagawa Express for re-delivery.

Non-Delivery Slip (Sample)